Parts & Service

Factory Trained Technicians

Our mechanics attend factory sponsored schools to keep them up to date on the latest in hydraulics, engines, transmissions and electronics. Lap top computer diagnostics help our technicians to diagnose and repair your machine in record time. We know that investments in training and service expertise helps limit our customer's down time.

Field Service

We know that we're only as good as the time it takes us to get to your machine when it is down! Our commitment to field service has lead West Side Tractor to invest in a rapidly growing field service fleet. We staff our field service truck with our best technicians who are able to improvise in an emergency to limit your downtime.

Parts Service

We know that parts availability is one of the most important aspects in meeting and exceeding our customer's expectations. We are committed to stocking or getting you the part you need as fast as possible. "Critical Code" based stocking of parts within our branches, combined with a Corporate parts warehouse at our Naperville store, assures you of minimal downtime. We can also save you time and money by the use of our used parts network and Reman Components.

Nightly parts run to John Deere Our high priority on parts availability has made us invest in our own nightly parts run to the major John Deere parts stocking warehouse in Moline. This allows us to get parts earlier to you, at less cost to you, than air freight or regular freight carriers can provide. When your machine does go down, you can rest assured that we have an excellent chance of providing you the part the same day or early enough the following day to not lose a second day of productivity. Our nightly parts run also allows us to move parts quickly between all of our branches and provide next day accessibility to non-machine down parts.

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